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Last updated: 2026-07-22Location: Tasks

Managing Tasks

Quick Reference Keywords: Tasks · Projects · Checklist · Assign task · Due date

Overview

Tasks (sidebar) is a lightweight task and project board for your team. Tenant Agents can access Tasks; some assign/view-all actions are permission-gated.

Projects Sidebar

  • General Tasks — Default list for ad-hoc work
  • Projects — Create named projects; delete when finished
  • Some projects use a simple checklist layout (reorderable checklist items) instead of the full task list

Creating and Editing Tasks

  1. Open General Tasks or a project
  2. Add a task with a title
  3. Set status, optional due date
  4. Optionally assign to a team member (if you have permission)
  5. Optionally link a contact so the task ties to a CRM record
  6. Edit or delete tasks as work progresses

Filters and Search

  • Search tasks
  • Filter by team member
  • Sort by created or due date
  • Load more for longer lists

Tips

  • Use projects for multi-step work (install follow-ups, onboarding checklists)
  • Link contacts when the task is about a specific lead so teammates can jump to the record
  • Keep General Tasks for personal or uncategorized to-dos