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Last updated: 2026-07-22•Location: Tasks
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Managing Tasks
Quick Reference Keywords: Tasks · Projects · Checklist · Assign task · Due date
Overview
Tasks (sidebar) is a lightweight task and project board for your team. Tenant Agents can access Tasks; some assign/view-all actions are permission-gated.
Projects Sidebar
- General Tasks — Default list for ad-hoc work
- Projects — Create named projects; delete when finished
- Some projects use a simple checklist layout (reorderable checklist items) instead of the full task list
Creating and Editing Tasks
- Open General Tasks or a project
- Add a task with a title
- Set status, optional due date
- Optionally assign to a team member (if you have permission)
- Optionally link a contact so the task ties to a CRM record
- Edit or delete tasks as work progresses
Filters and Search
- Search tasks
- Filter by team member
- Sort by created or due date
- Load more for longer lists
Tips
- Use projects for multi-step work (install follow-ups, onboarding checklists)
- Link contacts when the task is about a specific lead so teammates can jump to the record
- Keep General Tasks for personal or uncategorized to-dos